📜 Terms & Conditions – Sunnah Store

Last Updated: 04-30-2026

Welcome to Sunnah Store (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully.

If you do not agree with any part of these terms, please do not use our website or services.

📌 1. Definitions

Customer / User / You: Any individual who visits, uses, or purchases from our website
Products: All organic and food items listed on our website
Website: [yourwebsite.com]
Order: Any purchase request made through our website

👤 2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement under the laws of Bangladesh.

🔐 3. Account Responsibility

You are responsible for maintaining the confidentiality of your account information
You agree to notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts involved in suspicious or unlawful activity

🛍️ 4. Product Information

We strive to ensure that all product details are accurate. However:

Product packaging or appearance may vary slightly
Availability may change based on stock or season

We reserve the right to update or correct product information at any time without prior notice.

💰 5. Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT)
We accept:
- Cash on Delivery (COD)
- Online Payments (bKash, Nagad, cards, etc.)

We reserve the right to cancel any order if payment is not verified.

📦 6. Order Confirmation & Cancellation

You will receive an order confirmation after placing an order
Orders are confirmed:
- For prepaid orders: after payment verification
- For COD: after dispatch

We may cancel orders due to:

Product unavailability
Pricing errors
Suspicious activity

Customers can cancel orders before dispatch by contacting support.

🚚 7. Delivery Policy

We deliver across Bangladesh
Delivery time may vary depending on location and availability
Customers must provide accurate delivery information

We are not responsible for delivery failure due to incorrect address details.

🔄 8. Return & Refund Policy

We accept returns only for:

Damaged products
Defective items
Incorrect products

Conditions:

Must notify within 24 hours of delivery
Products must be unused and in original condition

Refunds or replacements will be processed after verification.
Refunds are issued within 5–10 business days.

⚠️ 9. Use of Website

You agree not to:

Use the website for illegal or fraudulent activities
Attempt to hack, damage, or disrupt the website
Use our content without permission

🔐 10. Privacy

Your personal information is handled according to our Privacy Policy.
Please review it for more details.

⚖️ 11. Limitation of Liability

Sunnah Store shall not be liable for any indirect or consequential damages.
Our total liability is limited to the amount paid for the product.

All content on this website (logos, text, images) is the property of Sunnah Store.
Unauthorized use may result in legal action.

🌪️ 13. Force Majeure

We are not responsible for delays or failure caused by events beyond our control, including natural disasters, strikes, or technical issues.

⚖️ 14. Governing Law

These Terms are governed by the laws of Bangladesh.
Any disputes shall be resolved in the courts of Dhaka, Bangladesh.

🔄 15. Changes to Terms

We may update these Terms at any time.
Changes will be effective immediately upon posting.

Terms & Conditions